C2R installs are the tiny, like 893KB downloads and There's some known issues with C2R installs and add-ins. If Kaspersky support hasn't seen anything then it's either Outlook or Kaspersky and repairing each one would be a good idea if you haven't tried already, repair outlook then Kaspersky.ĭo you know if it's the MSI (classic) install of Office with Outlook in the suite or a Click to Run install (C2R) with Office 2013 in the suite. Repairing Kaspersky from Programs and Features or uninstalling/reinstalling may help. Then repeat vice versa and see if you get it working. ![]() In the list but when you click Go button with COM Add-ins selected you have two. See if there's any discrepancies between the two entries. ![]() Even if there's only one click on the add-in entry in the Options/Add-ins section and check the file path. Any idea why you have two add-ins listed in the COM add-ins dialog in the screenshot? I've seen issues with Outlook add-ins before when there's something wrong with the software that installed the add-in or there's an older version of the 3rd party software,Ĭheck Programs and Features for multiple Kaspersky entries.
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